How Do You Handle Sensitive Or Confidential Information?

What is considered confidential customer information?

Confidential business information refers to information whose disclosure may harm the business.

Such information may include trade secrets, sales and marketing plans, new product plans, notes associated with patentable inventions, customer and supplier information, financial data, and more..

What is not confidential information?

Confidential information does not include information shown to be or to have been: (1) published or otherwise generally known by relevant segment(s) of the public; or. (2) known by the receiving party before obtaining access to it under this Agreement; or.

What are the consequences of a breach of confidentiality?

A breach of the duty of confidence can have a number of consequences. For example, it may lead to: Disciplinary action by the employer of the person who made the disclosure. Legal action claiming damages (compensation) against the person who made the disclosure and/or his or her employer.

How do you handle confidential information in the workplace?

Here are 10 suggestions to help protect confidential information:Proper labelling. … Insert non-disclosure provisions in employment agreements. … Check out other agreements for confidentiality provisions. … Limit access. … Add a confidentiality policy to the employee handbook. … Exit interview for departing employees.More items…•

What is the difference between sensitive and confidential information?

As adjectives the difference between sensitive and confidential. is that sensitive is having the faculty of sensation; pertaining to the senses while confidential is (meant to be) kept secret within a certain circle of persons; not intended to be known publicly.

How do you treat confidential information?

Below are some of the best ways to better protect the confidential information that your business handles.Control access. … Use confidential waste bins and shredders. … Lockable document storage cabinets. … Secure delivery of confidential documents. … Employee training.

What are the three different types of confidential information?

The types of information that is considered confidential can include:name, date of birth, age, sex and address.current contact details of family, guardian etc.bank details.medical history or records.personal care issues.service records and file progress notes.individual personal plans.assessments or reports.More items…

What are the three types of sensitive information?

The three main types of sensitive information that exist are: personal information, business information and classified information.

Is confidentiality a skill or quality?

These three words – confidentiality, discretion and judgement – therefore are an expected and vital skill for the administrative professional. Administrative professionals are expected to have confidentiality as a core skill; you might say it “goes with the territory”.

What happens if information is not kept confidential?

Failure to properly secure and protect confidential business information can lead to the loss of business/clients. … The disclosure of sensitive employee and management information can lead to a loss of employee trust, confidence and loyalty. This will almost always result in a loss of productivity.

How should you deal with confidential information provide some examples of breaches of confidentiality?

Examples of breaches of confidentiality include:copying data from a work computer or server onto a hard drive or USB before the end the employment.disclosing information from a former employer to a new employer.sending emails from a work email account to a personal email address.

How do you protect sensitive information?

How to keep your company’s sensitive data secureEducate employees on best network security practices. … Create a BYOD policy. … Create a robust policy for handling sensitive data. … Encrypt your data for protection. … Focus on password security. … Be aware to prevent data breach. … Introduce identity and access management (IAM) … Apply fine-grained access controls.More items…•

What is a violation of confidentiality?

A breach of confidentiality occurs when data or information provided in confidence to you by a client is disclosed to a third party without your client’s consent. While most confidentiality breaches are unintentional, clients can still suffer financial losses as a result.

What is the most common breach of confidentiality?

The most common patient confidentiality breaches fall into two categories: employee mistakes and unsecured access to PHI.

How do you deal with sensitive or confidential information interview question?

Talk About Your Ability to Maintain Confidentiality. … Explain Your Familiarity with Data Privacy Rules. … Share Your Personal Commitment to Confidentiality. … Describe Your Experience Handling Confidential Information.

What information is confidential in a workplace?

And because, privacy laws. Personnel information is confidential and information in an employee’s file, such as bank and superannuation, salary, health records, disciplinary actions and termination/separation reason cannot and should never be discussed with other employees not party to information.

What are the basic principles of confidentiality?

The principle of confidentiality is about privacy and respecting someone’s wishes. It means that professionals shouldn’t share personal details about someone with others, unless that person has said they can or it’s absolutely necessary.

What is an example of confidential information?

Examples include financial information, costs, business projections, marketing plans, customers, suppliers, designs, composites, sketches and any information that is marked confidential. … Sometimes even the most innocent acts or requests can result in disclosure of confidential information.