Question: Can I Go To An Apple Store For Tech Support?

Can I go to Apple store for help?

To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website.

If you’re keen to get hands-on support with your hardware issues via the Genius Bar you will need to scroll down and click on Get Hardware Help..

How do I speak to someone at Apple Store?

For what it’s worth, I’ve found that if you call Apple’s Technical Support (Apple Care) number directly at 1-800-275-2273, you are almost always immediately speaking to a human, so if you’re having technical problems that might be a better solution than trying to trip up a mechanical bot at their generic 800 number.

Does Apple Do walk in appointments?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

What time does Apple stop taking walk ins?

The Genius Bar is at its busiest around 5pm and around lunch time, since that’s when people are usually out of the office. The best times to stop by the Apple Store for a walk-in are probably 3pm or 4pm, since most people are still in the middle of their workday at that point.

How long do Apple repairs take?

It could take anywhere from 2 days to 2 weeks depending on the following factors: Whether or not the Apple Store does their own repairs. Most do not. Most send them out to a service center, and almost all go to the one in Texas.

Can I go to Apple store without appointment?

Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future. But you can certainly go there without an appointment.

Can I walk in to Apple store for repair?

As long as the ‘Genius Bar’ is open in that store, you can walk up with your Apple device and ask to see a Genius. … Bottom line, Apple Store will take ANY Apple hardware for repair and attempt to fix it. There will be zero cost for labour, only for parts, if they are still available.

How do I make an appointment at Apple Genius Bar 2020?

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here)Tap Get Support.Select your device. … Tap Bring in for Repair and find a location and date and time and then tap Reserve.More items…•

Is Apple doing walk ins?

Depend on how much wait time you have and if they support walk-ins. Typically, you can walk in and join the waiting list. If enough appointments are ‘no-shows’ or if they have openings for the day, they will try their best to get you in.

Are Genius Bar appointments free?

“The Genius Bar is a real differentiator for the stores and the fact that it is free really sets the stores apart from the other offerings in the industry.

Why can’t I make a Genius Bar appointment?

You must go through their triage process though (Apple support > what’s the problem > etc). You need to pick a hardware problem – something that will invariably result in options to either call or take it in for service. Once you choose to take it in, the Genius Bar option should be available.

How much does Apple charge for a battery replacement?

From January 1, 2019, a battery replacement for the iPhone XS, iPhone XS Max, iPhone XR, and iPhone X will cost $69. For all other eligible iPhones — that includes the iPhone SE, iPhone 6 and later — the fee will rise from the current $29 to $49.

Should I wipe my iPhone before repair?

If you have confidential material on your phone that might embarrass you or someone you know, you may want to consider it. But if you have nothing to hide, then there is no reason for you to wipe out your iPhone before sending it anywhere for repair.

How do I call Apple support from Egypt?

Latin America and the CaribbeanBrazil. 0800-761-0880.Mexico. 001-866-676-5682.Egypt. 0800 000 08881South Africa. 0800 444 4261

Is Apple tech support free?

Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+ or the AppleCare Protection Plan.

What does Apple Genius Bar do?

The Genius Bar is a tech support station located inside Apple’s retail stores, the purpose of which is to provide concierge-style support for customers of Apple products.

How do I report a problem with Apple?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do I dispute an Apple charge?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•