Question: How Do I Speak To Someone At Apple Store?

How much does Apple tech support cost?

Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment.

As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting.

There will, however, be an option for users to request an exception on the fee..

Does Apple do same day repairs?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

How do I stop an app from charging me?

For Android, open the Google Play app then select Menu > Subscriptions. Select the subscription you want to cancel and then select Cancel subscription. If you have more than on Google account on your phone check all accounts in Google Play.

Does Apple give refunds for subscriptions?

Select “Subscriptions & Purchases” Select “Request a refund” From here you can choose to “Request a refund” or “Email”. Apple recommends selecting “Request a refund”.

How do I speak to Apple about charges?

Go to reportaproblem.apple.com and sign in with your other Apple ID. You’ll see a list of recent purchases that you made with that Apple ID. Or if you use another Apple ID on a different device, use that device to see a list of purchases that you made with that Apple ID.

Will I lose my photos if I cancel iCloud?

where it says “If you cancel your plan or you don’t renew it, you’ll automatically go back to 5GB of free storage.” and “If you downgrade your storage plan and your content exceeds the storage you have available, new photos and videos won’t upload to iCloud Photo Library and your devices stop backing up to iCloud.

What is Apple charging me for?

What can be labeled as Apple Services transactions. Music, movies, TV shows, stickers, books, and app purchases (from the iTunes Store, App Store, and Book Store). These are billed at the time of purchase. They can also include in-app purchases, pre-ordered music or movies, and subscriptions that automatically renew.

What is the Apple Support phone number?

1-800-APLCAREGet support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.

Can I go to Apple store without appointment?

Yes, you can go to an Apple Store without an appointment. If you are going there for service, in most cases they will tell you all slots are taken for the day and make an appointment for you at some point in the future.

How do I cancel a purchase on App Store?

Accidentally made an in-app purchase? Here’s how to cancel itTap on Settings.Scroll down, and tap on iTunes & App Store.Tap on your Apple ID.Tap View Apple ID.Tap on Subscriptions.Tap on Cancel Trial.

Why is Apple charging me .99 a month?

$. 99 cents is normally an iCloud Storage charge. The 50GB option to be precise. You can manage it in Manage your iCloud storage – Apple Support and see if you are in fact paying for iCloud.

How do I stop Apple from charging my card?

Cancel iTunes subscription: method 2Open iTunes and select Store > Sign In.Enter your Apple ID info.Click Store > View My Account.Scroll down and find Settings section.You will see Subscriptions option, click Manage.Click on the subscription that you want to cancel.Select the Off button to turn off Auto-Renewal.

How long does Apple technical support last?

90 daysMost Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+ or the AppleCare Protection Plan.

Does the Apple store charge for help?

Do they charge you if you go into the Apple Store for help? … It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.

How do I cancel an app so I don’t get charged?

Go to the app store, scroll to the bottom click your username, click view account, then hit Manage, then find the app that has a subscription added to it, click it and then hit the automatic renewal toggle to off.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. You’ll have to report the problem, request your refund, and customer service rep will review your request. … First, you can do it directly from Apple’s website via their Report a Problem page.

Can I just walk into an Apple store for help?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

How do I figure out what Apple is charging me for?

See your purchase history on your iPhone, iPad, or iPod touchOpen the Settings app.Tap your name, then tap Media & Purchases. You might be asked to sign in.Tap Purchase History.Your purchase history appears.

How do I stop automatic payments?

To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. You can give the order in person, over the phone or in writing. To stop future payments, you might have to send your bank the stop payment order in writing.

How do I contact Apple about an app purchase?

Request a refund for apps or content that you bought from AppleGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.

Is Apple tech support free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.