Question: What Can The Genius Bar Help Me With?

Can you walk in to Apple store for help?

The two Apple stores near me typically are very busy and fully booked with appointments.

So walk-ins may well find they cannot get service or may have to wait around for hours to catch a break in the line of those with appointments.

Best to make an appointment to ensure you get help when you show up..

Is Genius Bar free?

They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

How long does Genius Bar take?

Make an appointment. The Genius Bar gets very busy, so you’ll have to make an appointment ahead of time if you want to meet with a Genius without waiting for a long time. Genius Bar appointments for Mac products are 15 minutes each, while mobile appointments are 10 minutes.

How do I get Apple support?

Contact Apple SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

Does Apple charge for software problems?

Answer: A: All genius appointments are free. They will test & tell you what’s wrong with your system & quote a price to fix, if hardware. Software, they will fix for free.

How do I get Apple support chat?

How to Contact Apple Online Live Chat Support TeamVisit Apple’s web site: https://www.apple.com.Click Support.Click Contact Support (top menu bar).Click Talk to us. … Now choose a product or service. … Now you will be asked a more specific issue that you are having. … After this, choose how you like to get help.More items…•

Do I need to make an appointment for Apple trade in?

Do you need to book an appointment in order to trade in an old iPhone for a new iPhone? Answer: A: Answer: A: No.

What is a genius at Apple?

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.

Can you be late to an Apple appointment?

You can be 15 minutes late and you won’t be punished Apple gives you 15 minutes to check-in to your appointment. If you’re late, you don’t get your exact appointment time, but your priority position is maintained.

Does Apple support charge?

Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. … As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting.

What do I bring to the Genius Bar appointment?

You MUST bring your MacBook — they can do nothing for you without it. I suggest you bring everything you want working correctly after the appointment. This would also include your MacBook and power adapter, graphics tablet/external mouse, and possibly additional accessory devices such as your backup drive, etc.

Does the Genius Bar charge you?

If your device has a known issue that you didn’t cause—like the iPhone 7’s No Service glitch—then AppleCare will likely give you the repair for free. But if you damage your screen, dunk the phone in water, or otherwise damage it accidentally, you’ll have to pay a service fee to fix that damage.

How do I make an appointment at the Apple Genius Bar?

You can do so from here, http://www.apple.com/retail/geniusbar Select the store you wish to make your appointment to and then follow the steps. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen.

Is Apple help free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

Can I just walk into an Apple store and buy an iPhone?

Assuming the have stock in the store, you can just walk in and buy one. Assuming the have stock in the store, you can just walk in and buy one.

Can I make a Genius Bar reservation online?

Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software. In order to visit the Genius Bars, you may need to make a reservation. You can schedule a reservation time online before coming in.

Can I go to Genius Bar without appointment?

Yes you do. If you show up without an appointment, you’ll have to make an appointment in the store before you can go to the Genius Bar for support. If there are no appointments available, they will ask you to come back at another time.

Can I walk in for Genius Bar?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

How do I check my Genius Bar appointment?

You’ll now find details of your appointment in the Apple Store app. Tap ‘My Reservations’ to change or cancel the appointment. When you get to the Apple Store at the time of your appointment, you can use the Apple Store app on your iPhone to check in and let the staff know you’ve arrived.