Quick Answer: Why Can’T I Make A Genius Bar Appointment?

How do I make an appt with Apple?

Using the Apple Store App to Make Genius Bar AppointmentsTo start, you’ll need to have the free Apple Store app installed on your iPhone or iPod touch.

Once you’ve got it installed, open the app.

Tap the Stores menu at the bottom of the app.Next, tap the Genius Bar menu.On the next screen, tap Make a Reservation..

How do I approach an appointment?

How to Ask for an Appointment Over the PhoneUnderstand their level of interest. During your initial call with the prospect, communicate the purpose of the meeting you’d like to book with them. … Communicate the value of the appointment. What does the prospect have to gain from meeting with you? … Give them a choice.

Is Apple doing walk ins?

Walk-in support and shopping will return soon. Online orders and prescheduled Genius Support appointments are available from your vehicle. An Apple team member may guide you to a designated pickup and appointment zone near Apple’s door. Walk-in support and shopping will return soon.

Can you just show up at the Genius Bar?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

Can you go to Apple Genius Bar without an appointment?

Yes you do. If you show up without an appointment, you’ll have to make an appointment in the store before you can go to the Genius Bar for support. If there are no appointments available, they will ask you to come back at another time.

How do I make an appointment at Apple Genius Bar 2020?

1. iOS device / Apple Support App and Genius Bar appointments (the easiest way)Open the Apple Support app (if you do not have it, launch the App Store and download and install it – or click here)Tap Get Support.Select your device. … Tap Bring in for Repair and find a location and date and time and then tap Reserve.More items…

Is Apple tech support free?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

Can I walk in to Apple store for repair?

As long as the ‘Genius Bar’ is open in that store, you can walk up with your Apple device and ask to see a Genius. … Bottom line, Apple Store will take ANY Apple hardware for repair and attempt to fix it.

Does Apple have tech support?

Contact Apple Support Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Is Genius Bar free?

They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

What is a genius at Apple?

Description. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.

How do I make a reservation at the Genius Bar?

On a Mac:Go to the Apple Genius Bar webpage in your browser.Click the link that says Make a Genius Bar reservation.Select your state in the drop down menu and then choose a store.Make sure Genius Bar is selected and click Next.On the next screen, click the link for Make a Genius bar reservation.More items…•

How long does Apple technical support last?

90 daysMost Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+ or the AppleCare Protection Plan.

How do Genius Bar appointments work?

As you might expect from Apple, there’s an art and science around how the company schedules its Genius appointments. “Each Genius, if they’re working on computers, they’re seeing an appointment every 15 minutes, and then they’re taking a mobile appointment—an iPhone or iPad problem—every 10 minutes.” says Epperson.